Legal

Privacy Policy

Última atualização: 2026-06-04

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1. Data controller

Sergi Cañas Galindo, NIF 46971884L, registered at Rambla de Fabra i Puig, 39, 08030 Barcelona, Spain. Contact: info@thecitymesh.com. (No Data Protection Officer is appointed: none of the conditions in Article 37 GDPR apply.)

2. Data we process

  • Account data: email, display name, hashed password, preferred language, social-auth provider (if applicable).
  • City/project data (Creators): city name, website, description, logo, brand colours, Stripe Connect ID, onboarding status.
  • Sponsorship data (Sponsors): public name or pseudonym, optional message, optional social links (X, LinkedIn, GitHub, Instagram), hex colour and position, amount, Stripe payment ID, billing address (collected by Stripe for VAT calculation).
  • Technical data: truncated IP (consent audit), user-agent, cookies (see Cookie Policy), product-usage events if you have given analytics consent.

We do not process special-category data (Art. 9 GDPR), data from minors, or full card data (cards are handled exclusively by Stripe, PCI-DSS Level 1 certified).

3. Purposes and legal bases

PurposeDataLegal basis (Art. 6 GDPR)
Create and manage your accountAccountContract performance (b)
Process sponsorships and issue invoicesSponsorship + billing addressContract performance (b) and legal obligation (c), Spanish VAT Law 37/1992
Display your hex and public data in the cityName, message, links, colourContract performance (b)
Prevent fraud and abuseTechnicalLegitimate interest (f)
Product analyticsUsage eventsConsent (a)
First-party marketing communicationsEmailConsent (a)
Comply with accounting and tax obligationsInvoices, recordsLegal obligation (c)

4. Retention periods

  • Account data: while your account is active, and up to 6 years after closure to meet accounting obligations (Spanish Commercial Code Art. 30).
  • Sponsorship + invoice data: 6 years (Spanish General Tax Law Art. 29, Commercial Code Art. 30).
  • Cookie consent records: up to 12 months or until withdrawn.
  • Technical logs: up to 12 months.

After these periods data is deleted or anonymised.

5. Processors and international transfers

  • Stripe Payments Europe, Ltd. (Ireland), payment processing and Stripe Tax. Stripe may transfer data to Stripe, Inc. (US) under EU Standard Contractual Clauses and the EU-US Data Privacy Framework.
  • Scaleway (Online S.A.S.) (France, EU), hosting provider for the server on which The City Mesh self-hosts the web application, database, authentication and storage (self-hosted Supabase), as well as transactional email delivery (Scaleway TEM). Data is hosted in the European Union.
  • Google Ireland Ltd. and Microsoft Ireland Operations Ltd. (web analytics: Google Analytics and Microsoft Clarity), only if you accept analytics cookies; they may transfer data to the US under Standard Contractual Clauses and the EU-US Data Privacy Framework.

All transfers outside the EEA are made under appropriate safeguards (Standard Contractual Clauses or adequacy decisions).

6. Your rights

You have the right to:

  • Access your data and obtain a copy.
  • Rectify inaccurate data.
  • Erase your data ("right to be forgotten"), except for data retained under a legal obligation.
  • Restrict processing.
  • Object to processing based on legitimate interest.
  • Portability of the data you have provided to us.
  • Withdraw consent where consent is the basis, without affecting prior processing.
  • Not be subject to solely automated decisions with legal effects (we do not perform any).

Exercise your rights by emailing info@thecitymesh.com from your registered email, or by post to the address above.

7. Complaints

If you believe your rights are not being respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): aepd.es, C/ Jorge Juan, 6, 28001 Madrid.

8. Security

We apply reasonable technical and organisational measures: TLS 1.2+ in transit and at-rest encryption, role-based access control, hardened authentication for administrators, audit logs, and encrypted backups. Stripe handles full payment information under PCI-DSS.

9. Changes to this policy

We will publish material changes on this page and notify registered users by email. If changes affect a consent basis, fresh consent will be requested.